FAQs & Useful Shopping Tips for New Look
Does New Look offer gift cards?
Gift card from £10. You can go to New Look's gift card page for detailed information.
Can I click and collect at New Look?
Free click and collect on all orders. Terms and conditions apply. The Click & Collect service provided by New Look is a convenient way for you to pick up the products you've ordered online from one of their local stores. Browse Click & Collect page at New Look for more information.
Is the standard shipping free on New Look?
Free UK Standard Royal Mail Delivery for orders over £50. 2 - 4 working days. Terms and conditions apply. Customers can get free standard shipping on orders of £50 or more. Feel free to browse this page for more details.
Does New Look offer free shipping?
Free BFPO Royal Mail delivery on orders over £50. Free Next Day UK delivery on orders over £100. There are many other ways of free delivery. Terms and conditions apply. Free shipping is qualified for orders of £50 or more at New Look. Go to their shipping page for more detailed info.
Does New Look have free returns?
Free returns in the UK, for online purchases, via collect+, Doddle and Royal MAIL(Please remember to get a proof of postage receipt when using the Royal Mail). Please note if you place and pay for an on-line order in store the only way to get your refund is to return your items back to store. Terms and conditions apply. You can enjoy free returns with certain terms and conditions. Visit this page to learn more.